Refunds and Returns
Our 100% Money Back Guarantee
We want you to love our natural men's skin and hair care products as much as we do.
So if you're not 100% happy, we'll give you your money back. No questions asked.
If you'd like to return your items, please do so within 14 days of receiving your order. Return postage is customer's expense.
Just drop us an email at info@vitaman.com to advise us that you’d like to return the items, then return the goods with your name, address and order number to:
VITAMAN
c/o Viable Shipping
401 Union Street, Park Hills, MO 63601
Faulty or Damaged Goods
In the rare event your items are damaged on their way to you, we'll replace them at no cost to you.
All we ask is that send us an email (info@vitaman.com) as soon as you can and you return the goods to us within 14 days, along with your name, address and order number.
VITAMAN
c/o Viable Shipping
401 Union Street, Park Hills, MO 63601
Received Something You Didn't Expect?
Please send us an email - info@vitaman.com - and we'll fix this as soon as possible. We'll either refund you in full or replace the incorrect items - whichever you'd prefer.
Delivery Delays
We do our absolute best to dispatch your order within 1 working day.
Unfortunately we can't accept liability arising from any delay in delivery of the products – we always use trackable delivery services so that your products can be fully monitored and tracked by you (and us).
Cancelling Your Order
Our goal is to ship your VITAMAN order within 1 business day.
If you need to cancel your order, email us at info@vitaman.com as soon as possible.
For any subscription cancellations, you can cancel directly via your account login or your order confirmation email.
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