mens skin and hair care frequently asked questions vitaman

Frequently Asked Questions

If you can't find the answer to your question,  drop us a line and we'll reply to you personally. 

VITAMAN Specific Questions

Can women use VITAMAN too?

Absolutely! We have many loyal female customers who use our range. They love our natural aromas and textures.

Do you offer any law enforcement or military discounts? 

Sure thing - please send us an email with a copy of your military or law enforcement ID and we'll send you your discount code.

Do you post outside the US?

Yes, we also ship to Canada. At this time, we are unable to offer worldwide shipping but we can provide you with a quote using our international express courier deliveries. Please send us an email with your postal address and we'll get right back to you.

Do you have a referral program? 

We sure do! Click here to sign up and save 20% off your next order when your friends and family make a purchase. Plus they get 20% off their first order too! 

Do you do travel size products?

Stay tuned - we plan to launch travel-size products this year. Sign up for our mailing list and we'll keep you posted.

How long do your products last?

Because we only use natural ingredients, our products last 30-36 months from the date of manufacture and 12 months after opening (so long as they are kept away from direct sunlight/heat).

Across the range, our products on average will keep you going for 2-3 months but please check each individual product page for details. For example, our Natural Men's Deodorants can last up to 4 months!

Where can I find a list of your ingredients?

Click here for a comprehensive list of our natural and organic ingredients.

Every one of our product pages contains a specific list of the ingredients found in that product and we also print the full ingredients on the product's outer packaging.

Are your products safe to use on color-treated hair?

Yes, our natural men's hair products are safe to use on colored hair. They are pH balanced and won’t strip your hair or color.

How do I get the pump on the bottles to work?

Press down firmly, turn anti-clockwise and it should pop up. Alternatively, loosen the pump and turn anti-clockwise.

Who do you use for shipping?

In the USA we use USPS and for international deliveries, we use DHL or FedEx. All deliveries are tracked and we send you the tracking information as soon as they are shipped.

Are your pomades free of alcohol and color safe for graying hair?

Yes, our pomade is alcohol free and color safe. We do not use alcohol in any of our hair products. And they are all color safe for all hair types and colors (natural and artificial).

Our natural men's hair products won’t strip or stain your hair. They are water-soluble so they rinse out easily with water.

I’m under 21, can I still use your products?

Absolutely - our products are safe to use for all ages.

Why are your products so expensive?

Not all products are created equal. Some brands use cheap ingredients, some use quality ingredients.

We only use high-quality natural ingredients and we never use cheap alternatives to "bulk out" our products. You'll also find our products last a lot longer than some competitors. For example, our Natural Men's Deodorants can last up to 4 months!

Product Specific Questions

Natural Men’s Face Moisturizer - Does your product contain sunscreen?

None of our products contain SPF. Research has shown that some people have a bad reaction to SPF (especially those with eczema or sensitive skin) so we're in the process of developing a natural SPF which we plan to release later this year. We'll keep you posted via our email list! 

Natural Men's Deodorants - If I'm allergic to shellfish, can I use your deodorant?

Our Natural Men's Deodorants contain Chitosan - a sugar that is obtained from the hard outer skeleton of shellfish, including crab, lobster, and shrimp. Chitosan is an excellent skin moisturizer with proven anti-microbial activity and anti-irritation effects.

We are currently reformulating to remove the Chitosan so we can obtain VEGAN certification.

Natural Men's Deodorants - This is quite expensive for a deodorant. How long does a bottle last?

We recommend 3-4 pumps per armpit, and if you stick to this, each bottle will last 3-4 months.

Natural Men's Deodorants - I want to buy this deodorant for my husband. Before I buy it for him, is the product alcohol-free?

Yes - both of our natural men's deodorants are alcohol-free.

Thickening Shampoo and Thickening Conditioner - Does the shampoo and conditioner contain any parabens?

We do not use parabens in any VITAMAN product. We use a small percentage of coconut-derived Ammonium lauryl sulfate for gentle and effective lathering purposes.

Men's Shave Oil: Does this work as a pre-shave when using an electric shaver?

Yes, you can use our Shave Oil as a pre-shave with both electric shavers and blade razors. You can also layer it underneath our Natural Shaving Gel or Shaving Cream. 

Men's Face Scrub: I am allergic to tree nuts and I don’t know if walnut shell triggers allergic reactions or if anything in the scrub will trigger a reaction. 

It’s very difficult to know without patch testing on the inner part of your arm. The exfoliating particles are walnut shell powder and bamboo stem powder.

We offer a 100% money-back guarantee if you’d like to do a safe trial on your inner arm. In over 20 years, we haven’t had a single reaction to our Face Scrub but always test first!

Hair Food: How effective is it also as a moisturizer compared to the Revitalizing Leave-In Hair Moisturizer?

Hair Food is designed to nourish and strengthen your hair and hair follicles with vitamins and minerals.

It will certainly leave your hair feeling hydrated and conditioned.

However our Leave-in Hair Moisturizer is a treatment to intensely hydrate your hair and scalp (leave in for 15 mins then rinse) and it can be used on dry hair to keep your hair manageable all day (it weighs down frizzy, dry and wavy hair).

Men's Shave Oil: Does this work on dry beards with dandruff as well?

Absolutely! Shave Oil can be used as a beard softener and left in all day.

For Dandruff or flakiness, we recommend massaging in Scalp Treatment and leaving in for 15-20 minutes. You can also apply it to the skin and beard, leave overnight then rinse out. Continue using it until your dandruff clears.  

The Most Common Men's Grooming Questions – Answered

How often should men wash their hair?

This depends on the type of hair you have (dry, normal, or oily) as well as the type of job you do (inside or outside, office or trade) as well as your lifestyle (active/fitness/gym goes, etc).

We recommend 2-3 times per week if you want fresh looking (and fresh-smelling) hair.

If you sweat excessively, do a light shampoo/conditioner daily.

Our Natural Men's Hair Products are gentle enough to use every day and are pH balanced which suits the chemistry of your hair without stripping or drying your scalp.

How to treat dry scalp for men?

Use a natural men's shampoo and natural conditioner for men to moisturize and hydrate your hair.

Massage your scalp regularly when you apply these products to stimulate blood circulation. Try a moisturizing treatment like Leave-in Hair Moisturizer - massage your scalp well and leave it on for 15-20 mins then rinse. Always drink plenty of water.

What is the best product for men's hair styling?

This depends on your hairstyle and the look you’re wanting to achieve.

  • For a matte finish, textured look try Matt Mud
  • For a slick wet look, try our Styling Gel
  • For a light hold, try our Styling Creme
  • For a shiny finish, try our Pomade

Click here to discover our natural men's hair styling products and find the perfect product for your hair style.

What is the best product for men’s thinning hair?

We recommend shampooing with a natural, lightweight thickening shampoo that will give your hair more fullness (without weighing the hair down).

Follow with a light conditioner to close the hair cuticle.

Our Hair Food should be massaged in after shampooing and ideally leaving on your scalp for 15-20 minutes. The more you can massage your scalp the healthier it will become.

We will be launching our new ‘Bondi Waves’ a natural Sea Salt Spray which will give your hair more oomph! Watch this space!

Is it bad to shave against the grain?

For the best shave, shave with the direction of your growth. It's best not to shave against the hair growth as this can cause ingrown hairs.

Make sure you always have plenty of protection with Shave Oil or creme/gel and always use a hot razor blade, as hot steel cuts more efficiently than a cold blade.

How can I improve my shaving rash?

By analyzing the direction of your beard growth. Shave with the direction then across it (not against it).

Use non irritating shaving products that are also pH balanced. Use enough product for protection between your skin and the razor blade. Use quality blades and change them regularly.

Calm your skin with a natural alcohol free After Shave Balm. Never put alcohol based cologne on your face.

What can I use to make my stubble less scratchy for my partner?

The initial stubble is always spiky, it usually softens as it grows longer. You can try topically applying products that will soften the hair like our Shave Oil, Leave-in Hair Moisturizer and Natural Men’s Face Moisturizer.

How to treat my dry skin?

For the Face: exfoliate regularly (2-4 times per week) and stick to a routine of Face & Body Cleanser, Men's Face Scrub and Moisturise daily.

For the Body: exfoliate using our Sea Salt Body Scrub and stick to a routine of Face & Body Cleanser, Men's Face Scrub  and Body Moisturizer daily.

How do you get rid of Bacne?

Wash your body with a pH balanced cleanser like our Face & Body Cleanser. Try to shower with warm water, never hot, as hot water stimulates the sebaceous glands which produce more oil.

Try using our Face Mud Masque regularly (2-3 times per week) as this will help draw out the impurities and bring the pimples to fruition quicker).

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Meet The founder

Clare Castles, a seasoned beauty therapist, international skincare lecturer, and former salon owner, foresaw the rise of men’s grooming trends in Australia before they took the world by storm.

With an eye for innovation and a heart for creation, Clare embarked on a journey of discovery into indigenous biochemistry, which soon blossomed into a passion for formulating exceptional skincare products.

This unique blend of expertise and enthusiasm led to the birth of VITAMAN in December 1999, marking the dawn of Australia's first true pioneer in men’s grooming.

To this day, Clare remains dedicated to VITAMAN's legacy of being the most innovative, effective, and natural men’s haircare and skincare product range available today.